Oct 02 2005
IBUS 579 9/29 Discussion
Case study: Lucent/Supply Chain/Joint Venture
Question 1. Hub-and-Spoke the right model for new environ?
Answer:
No
* Parts shortage
* End of product life cycle
* Why not license out/contract out manufacturing altogether (K. D.)
Issues:
* I.P. if R&D (even Manufacturing) is sourced out.
* The “network” model
Question 2. How to take maturing internal/external resources?
Answer:
1. What maturing resources?
* HR
* Techno. know-how
* 1st mover or early mover
* Manufacturing ability
* Support and training
2. How to take adv.?
* Identify/expand on the “portables”
* Support/training
* ?
Question 3. What could Lucent do about material shortages without high inventory?
Answer:
1. Demand: increase prices, better intelligence/forecast
2. Supply: additional investment, squeeze even more out of current capacity
3. The wacky one: futures market
Question 4. Today’s leading edge procurement helpful for tomorrow?
Answer:
YES.
Question 5: Further internal breakthrough vs. Outsourcing?
Answer:
Outsourcing!
Related discussion: How to ensure quality (bigger picture: customer experience) when outsourcing (or networked supply chain)?
Example: Microsoft, outsourced dev. and cust. services., through:
* Standard procedure
* Training
* Brand management (?)
* Automated testing (i.e. certification)
* Improve internal procedure to discover errors
* Backup plans
Additional research:
* Supply chain malfunction causes 9% stock drop or 20% loss over 6 month by reseracher (see here)
* Observation: Joint advanture like local opium distribution network in the first case of class. Benefits: political/regulartory/connections